Subscription Policy

Last Updated: 1st of June, 2025
Subscription Service Overview

This policy governs all subscription services offered through our store. By subscribing to any of our services, you agree to the terms outlined below.

Subscription Terms

Billing and Payment

  • Subscription charges will be billed automatically at the frequency and amount displayed on the product page at the time of purchase
  • All payments are processed in the currency shown at checkout
  • Payment will be charged to the payment method provided during initial purchase
  • Applicable taxes, duties, and fees may apply based on your location

Auto-Renewal

  • Your subscription will automatically renew at the end of each billing period unless cancelled
  • You will be charged the then-current subscription rate
  • Renewal charges occur on the same day of the month/year as your original subscription date

Cancellation Policy

How to Cancel

  • To cancel your subscription, simply email us at contact@seoulglow.co
  • You may cancel at any time before your next billing cycle

Cancellation Processing

  • Cancellation requests are typically processed within 48 to 72 hours during business days. Please note that same day cancellation of a charge, meaning that the same day you are being billed for a recurring product, we cannot promise to be able to cancel in time. Our automated warehouse system makes it very hard, since we want to ship as fast as we can for ultimate satisfaction of our dear customers.
  • You will receive email confirmation once your cancellation is complete
  • You will continue to have access to subscription benefits until the end of your current billing period

Refunds

  • Refunds are generally not provided for subscription services already delivered
  • If you believe you are entitled to a refund under local law, please contact us at  contact@seoulglow.co

Changes to Subscription Terms

Pricing Changes

  • We reserve the right to change subscription pricing with at least 30 days' advance notice
  • Price changes will take effect at your next billing cycle after the notice period
  • You may cancel your subscription before the price change takes effect

Service Changes

  • We may modify, suspend, or discontinue subscription services with reasonable notice
  • Material changes to service terms will be communicated via email or through our website